How can I update my contact information?

This article will show you how to update your contact information. Contact information is stored for your primary account contact (this is where all notices regarding your account, tickets, or billing issues will default to), as well as for all contacts/sub-accounts. This information needs to be kept up to date, to ensure we can contact you with any important information related to your account.

This article assumes that you are already familiar with how to log in to the Account Portal. If you do not know how to log in or have forgotten your password, please refer to this article first.

  1. Once you are logged in your Dashboard / Portal Home, your contact information will be shown on the right sidebar. If you want to edit it, you can click on Update.

Alternatively, you can access the contact information page from the Navigation Bar (at the top-right corner of the page) by clicking Edit Account Details.

2. On the My Details page, you can view/edit your Personal Information and your Billing Address. Also, you can subscribe to our mailing list to receive occasional news, information and special offers by email.

3. Make any desired changes, then click Save Changes.

If you have any further questions that were not answered in this article, please contact us.

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